you might try plugging each of the gloves to each of the controllers channels and see if neither, one or both gloves heat..... if so, it might be a problem with the aux channel in the liner.
Another thing, how much time are you giving the gloves to warm up???? if the are not Gerbing micro wire technology, they might take longer to warm up than the jacket liner.......
my jacket liner and gloves both have the micro wire technology and both heat up almost instantly...... really nice.
Keep it breezy...
P.S. The wind is like air, only pushier.
MMX Honda Gold Wing VIIA, Titanium & '50 Harley-Davidson FL, Light Blue (For Sale but NOT cheep)
Darksider #1443, as Joun Cafferty wrote "The dark side's callin' now Nothin' is real"