No experience personally with EagleRider, but they seem to be a good company. I did rent from a Harley dealership, and was treated very well, and had a great experience. I remember comparing at the time to EagleRider and the Harley was more convenient and only a little more expensive. Brand new bike to boot (or current year at least).
I rented from eaglerider a few years ago and had no issues. I would recommend taking your own helemet. most of the ones they had were the the shorty helemets.
I rented a bike at the Las Vegas location of Eagle Rider last year. At the time, they only had one GL1800 in stock and it looked well used. I rented a new HD Classic. Great service and ditto on bringing your own helmet.
Get there early in the morning. After 9:00AM, the cabs start arriving from the hotels and it's "take a number" and be ready to wait at least an hour. The line was out the door the day I was there.
August is very hot in Sin City... Should have no trouble getting to ride what you want.
I have not rented from Eaglerider in Las Vegas, but have rented from the HD dealer there many times. They have a bus that makes scheduled runs to all hotels on the strip. It is very convenient because you can also return bike 24 hours a day, after closing hours they have someone in the parking lot to check bike back in, but you have to take a cab back to hotel.
Bringing your own helmet is a good idea as well. Helmet is mandatory for rental bikes from the dealer, as well as proper riding gear. I always shipped my riding gear out to them in a sealed box beforehand and have had no issues.
I rent annually in Phoenix, AZ in April. I rent a Harley Ultra-Glide instead of a Wing because the rental Dealer does not put highway pegs or backrests on the rental Wings. This omission may just be peculiar to this Dealer, but for me it was a make or break deal.
I rented twice from Eaglerider
in 2008 in Las Vegas we have got GL1800
in 2011 in Billings and there were no GL1800 so we rented HD Electraglide
The motorcycles were in good condition and we had no problem.
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