Only one side of headset working
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Thread: Only one side of headset working

  1. #1
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    Default Only one side of headset working

    I have an 07 wing and now only one speaker in my headset will play. It is not the headset as we have tried several others. At first I was convinced it was in the cord that comes out of the left storage box that you plug your helmet cord into. This cord is say about 1 foot long and where it plugs into the larger wire loom I could twist the wires and sometimes get it to play both speakers. Convinced it was a short in this cord, we removed the cord from my buddie's 08 wing and plugged it in. Still it would not work. Also I detected that the passenger headset plugin will only play one speaker.
    Any suggestions? Also I have the 4 year extended warranty. Is this item covered? Any help would be appreciated.

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    Chromeaphobe laen's Avatar
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    not covered

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    Do both speakers work in the fairing?
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    Seasoned Member seabear70's Avatar
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    Which side of the bed does your wife sleep on?

    Does she still snore?
    If you have to ask, yes I can explain it...

    It's cheaper than therapy, less time consuming than homicide.

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    Seasoned Member Overland1's Avatar
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    I had one fail within the first year I had the bike; now, it seems to be failing again.

    Maybe Lewis (EC) or Ed(Sets) can come up with a better quality "pigtail" cable to replace the OEM.
    "Non Impediti Ratione Cogitationis"





  7. #6
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    Regarding whether both speakers work. The answer is yes and also the fader will let both rear and front adjust like it should.

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    How do you know it is not the headset ?

    I have problems with the "elbow" in the connection of the upper cord to the headset. It doesn' make solid contact sometimes unless I press it in tighter. But only one side of the headset cuts out. Always the left speaker.

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    I'm sorry to be the bearer of bad news, but based on the troubleshooting you have done, you more than likely have a bad radio.

    The only other thing that can cause this exact symptom would be if one of the headset cables were pinched somewhere. Also, if you have a passenger audio controller, disconnect it and see if the problem goes away.
    Larry
    2002 Illusion Blue GL1800

  10. #9
    Seasoned Member Ed Kruse's Avatar
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    I had a similar problem a couple of months back. One of my headset speakers would come and go. About the same time my wife's headset quit completely. I ended up spraying all of the cord ends with electrical contact cleaner and they work like new again. These were Edset G2's that are 3 years old.
    Ed Kruse (aka Speed Nut)
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    Seasoned Member G2OK's Avatar
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    I have the problem as well...no RH channel in headsets intercom and radio or aux.

    J&M single wire type..both front and rear..have
    sound in all 4-bike speakers.

    I have cleaned all contacts with electrical
    contact cleaner...both front and rear failed
    at the same time.
    Any real help would be appreciated.
    Last edited by G2OK; 05-25-2011 at 09:14 AM.

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  12. #11
    Seasoned Member G2OK's Avatar
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    Dark Side #700 (07/2010)
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    Quote Originally Posted by G2OK View Post
    I have the problem as well...no RH channel in headsets intercom and radio or aux.

    J&M single wire type..both front and rear..have
    sound in all 4-bike speakers.

    I have cleaned all contacts with electrical
    contact cleaner...both front and rear failed
    at the same time.
    Any real help would be appreciated.
    This is the same situation as the original post, with the same troubleshooting steps.

    By far the most common cause is bad connections in the headsets, either from dirty connector contacts, or a bad cord. (upper or lower). You have already done the first step by cleaning the contacts. But you really need to sub with a known working headset.

    If you have a rear headset controller, I would disconnect it and retest.

    When both front and rear headsets go bad at the exact same time, the cause is almost always a failure in the radio. If this is an 01-05 bike, email me and I can repair it for you. My email address is in my profile.

    As Ed Kruse pointed out, it is not inconceivable for the rider and passenger headset do go out at nearly the same time. To avoid the unnecessary time and expense of a No Problem Found diagnosis, it is always a good idea to test with someone else's headset first. (including the lower cord). If you have to, you can always stop by a dealer and they will usually be willing to use their test headset on it.
    Larry
    2002 Illusion Blue GL1800

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    The first thing I always ask is if the audio unit had been removed for any reason, air filter replaced etc, it is very common for connector to not be fully engaged into the audio unit when replaced. Also if this is an 01 or 02 that had the headset harness replaced due to electrical noise it is possible that the pins were not installed properly, but it would be rare for both headsets to lose the same channel.
    Wayne

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    Seasoned Member BJMax's Avatar
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    Default Loose connection

    Sometimes when I hit a bump I hear a short burst of static in my headset and from then on only one speaker works...Hit another bump and back to normal...So I got a loose connection somewhere ( not the one in my head either) Maybe you have too...
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  16. #15
    Seasoned Member Waldo's Avatar
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    Pinout if helpful.

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  17. #16
    Seasoned Member G2OK's Avatar
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    Mine is a 2008, one cable from bike to
    helmet..not "lower and upper".
    I'll have to use someone else's
    and check to see if theirs works.
    I did do an air filter change....
    but can't remember if the problem
    started right after that or not...for
    sure it was close. I'm usually pretty
    careful about getting connections
    together..no forcing etc.
    I was hoping someone else had the same
    thing, with a quick fix, I'll pursue it
    and post back if I get it fixed.
    Meanwhile any other suggestions,
    will be appreciated.

    Dark Side #700 (07/2010)
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  18. #17
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    To all the helpful comments, thanks. I have solved the problem. One of the two multi pin plug ins that plug into the radio was not completely seated into place. All headsets are back to working as they should. Amazingly everything else worked. The cb, nav, mp3 , intercom and all adjustments and other controls worked. How only one side of the headset was affected is beyond me but I am just glad it is fixed.
    Thanks .

  19. #18
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    Larry, the connector not being plugged in all the way, only one side making good contact, is easy to duplicate on the bench. The first clue to the answer to his fix was that both low level amps were good since the exterior speakers had proper volume.
    Since this is a daily question here we always ask about an air filter change. Sometimes the problem doesn't show up right away. It happens later after a good pothole hit.
    Wayne

  20. #19
    Seasoned Member G2OK's Avatar
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    Quote Originally Posted by tokie View Post
    To all the helpful comments, thanks. I have solved the problem. One of the two multi pin plug ins that plug into the radio was not completely seated into place. All headsets are back to working as they should. Amazingly everything else worked. The cb, nav, mp3 , intercom and all adjustments and other controls worked. How only one side of the headset was affected is beyond me but I am just glad it is fixed.
    Thanks .
    Way to go TOKIE, I'm going in and check mine....
    I'll post the results here.

    Dark Side #700 (07/2010)
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    Formerly':Pirelli Eufori@ Run Flat 195/55R16 87V

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  21. #20
    Chromeaphobe laen's Avatar
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    2010 Red GL1800 Traxxion/Centramatic
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  22. #21
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    Larry, there never was an offending headset. read the OP.

    "I have an 07 wing and now only one speaker in my headset will play. It is not the headset as we have tried several others. At first I was convinced it was in the cord that comes out of the left storage box that you plug your helmet cord into. This cord is say about 1 foot long and where it plugs into the larger wire loom I could twist the wires and sometimes get it to play both speakers. Convinced it was a short in this cord, we removed the cord from my buddie's 08 wing and plugged it in. Still it would not work. Also I detected that the passenger headset plugin will only play one speaker.
    Any suggestions? Also I have the 4 year extended warranty. Is this item covered? Any help would be appreciated."
    Wayne

  23. #22
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    Ok, I feel stupid. I read it differently. I thought he meant the radio side headset connector. Thanks for straightening me out. I will now delete the worthless posts.
    Larry
    2002 Illusion Blue GL1800

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